PREFACE 

Recently conferred the title “Asia’s Leading Destination” for the first time at the 2018 World Travel Awards, Vietnam has become an ideal attraction for international tourists, opening up more opportunities for the locals to enter the constantly changing job market in tourism and hospitality. Apart from the occupational skills and proper attitudes required for staff, foreign languages, particularly English language, play a crucial role in standardizing the quality of human resources involved in this type of business. With this end in view, the authors yearn to equip students whose minimally required English level is B1 – the third level of English on the CEFR (Common European Framework of Reference) scale with a solid foundation of English language skills in tourism and hospitality so that they can integrate themselves into this nonsmoke industry with self-confidence and standard repertoire.

Going places is a topic-based material with a primary focus on situations and issues that students are likely to encounter during their professional lives. Its principal aim is to teach them to cope with input texts, i.e. listening and reading while they are still expected to produce output texts in speech and writing in the discipline. Besides, the  rovision of language inputs with a useful language bank along with practical and realistic output tasks allows them to apply their linguistic capability and skills in work-related contexts. Finally, a strong emphasis is also placed on vocabulary development for each topic area, giving them a flying start in their career later. 

Going places was first published and used internally; therefore, errors are inevitable. The authors would like to welcome all comments and feedback from professionals and lecturers in the field. The authors, with all our best endeavours, hope that this material will be beneficial for students and those who wish to sharpen their English language skills in tourism and hospitality. Also, it can become a reliable reference source for lecturers in charge of English training courses in this increasingly profitable industry.